Refund Policy

https://oneklick.co.in may, but are under no obligation to, honour requests for refunds for the following reasons:

Non-delivery of the product:
Due to an issue with the mail or courier service, you do not receive a delivery e-mail from us. Depending on the price of the product, https://oneklick.co.in may require you to first submit proof that you have submitted a report to the mail service or courier company describing the missing item.

Download issues:
You have problems that prevent you from downloading the product. https://oneklick.co.in recommends that you contact the support team for your browser provider. This problem usually arises from a customer’s issue with either their browser, firewall, or network.

Irreparable defects with the software:
Although all the products are thoroughly tested before release, unexpected errors may occur. This reason should be submitted to our Support Team for its approval of your refund request.

Product / Service not-as-described:
A request based on this reason is addressed on a case-by-case basis and subject to our approval. Customers are encouraged to check free samples (video overviews, demo links, product/service samples, screenshots) before making a purchase.

Fees once paid are not refundable in any other cases. If closing Franchise, then Deposit will be refunded within 45 days.

2. Submission of Client Documents:
Clients are required to submit documents along with the specified fee, as per the provided catalogue.

3. Confidentiality:
In the event of a breach of this confidentiality clause, the Franchisor shall be entitled to seek injunctive relief, damages, or any other remedies available at law or in equity.

4. Business Name & Intellectual Property:
Retailer, Distributor, Master Distributor / Franchise is granted permission to conduct business under the name 'One Klick Payment.'
Specifies the proper use of the franchisor's trademarks, trade secrets, and other intellectual property.
Outlines any restrictions on modifications or additions to the brand.

5. Fee Structure:
Charges and fees for various services at 'One Klick Payment' will be provided.
The fee structure is subject to updates by Retailer, Distributor, Master Distributor / Franchisor from time to time.

6. Brochure Provision:
The Franchisor shall provide the Retailer, Distributor, Master Distributor / Franchise with brochures.

7. Quality Assurance:
The Franchisor is responsible for maintaining the quality of services delivered at both the Retailer, Distributor, Master Distributor / Franchise’s end and to customers.

8. Non-Usage of Company Name:
Retailer, Distributor, Master Distributor / Franchise is prohibited from using the company name after leaving the franchise.

9. Termination for Deceptive Practices:
The company reserves the right to cancel/ terminate the Retailer/franchise if the Retailer//franchise engages in deceptive practices.
Upon termination, the Retailer, Distributor, Master Distributor / Franchise shall cease using the Company's trademarks, proprietary information, and any association with the brand immediately.
The Company shall not be liable for any losses, damages, or liabilities incurred by the Retailer, Distributor, Master Distributor / Franchise as a result of the termination, and they shall not be entitled to any refund of fees or compensation.
The Retailer, Distributor, Master Distributor / Franchise shall indemnify and hold the Company harmless from any claims arising from such activities.

10. Jurisdiction for Legal Matters:
In the event of any court case, it will be exclusively fought in Pune District Court.

11. Incentive Commission:
The Retailer, Distributor, Master Distributor / Franchise shall be eligible for an incentive commission based on the terms outlined in the attached "Incentive Commission Sheet”.
The Company reserves the right to modify the incentive commission structure outlined in the Sheet with written notice.

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Registered Office Address – Office No - 01, Wing 3, First Floor, Manaji Nagar, Narhe, Pune, Maharashtra, India - 411041

Support Number: 9168811211

Email - info@oneklick.co.in,
Email - support@oneklick.co.in,
Email - account@oneklick.co.in