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Last Updated: 1 Jan 2026
This policy applies to One Klick Payment (UPay Digi India Pvt Ltd) a company incorporated under the Companies Act, 1956 with its registered office at Floor 1st, Wing A3, Samarth Srushti, Manaji Nagar, Narhe, Pune, Maharashtra, India, 411041, and its Entities/Subsidiaries including but not limited to One Klick Payment (UPay Digi India Pvt Ltd), collectively “One Klick Payment (UPay Digi India Pvt Ltd)”, “we”, “our”, or “us” as the context may require).
This policy describes how One Klick Payment (UPay Digi India Pvt Ltd) collects, stores, uses and otherwise processes your Personal Information through One Klick Payment (UPay Digi India Pvt Ltd) websites, One Klick Payment (UPay Digi India Pvt Ltd) Applications, m-sites, chatbots, notifications or any other medium used by One Klick Payment (UPay Digi India Pvt Ltd) to provide its services to you (hereinafter referred to as the “Platform”). By visiting, downloading, using One Klick Payment (UPay Digi India Pvt Ltd) Platform, and/or, providing your information or availing our product/services, you expressly agree to be bound by this Privacy Policy (“Policy”) and the applicable service/product terms and conditions. We value the trust you place in us and respect your privacy, maintaining the highest standards for secure transactions and protection of your personal information.
This Privacy Policy is published and shall be construed in accordance with the provisions of Indian laws and regulations including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under the Information Technology Act, 2000, the Aadhaar Act, 2016 and its Amendments, including the Aadhaar Regulations; that require publishing of the privacy policy for collection, use, storage, transfer, disclosure of Personal Information. Personal Information means and includes all information that can be linked to a specific individual and also includes Sensitive Personal Information (all Personal Information which requires heightened data protection measures due to its sensitive and personal nature), both, hereinafter referred to as “Personal Information”, excluding any information that is freely available or accessible in public domain. Please note, Our products/services are offered in India for Indian customers, and your Personal Information processing will be subject to Indian laws. If you do not agree with this Privacy Policy, please do not use or access our Platform.
One Klick Payment we values your trust and is committed to protecting your personal and financial information. This Privacy Policy outlines how we collect, use, share, and protect your data when using our Aadhaar-enabled payment system, DMT money transfer, BBPS services, mobile & DTH recharge, Micro ATM Android app, and web portal.
Privacy Policy for an app and web portal involving sensitive financial transactions and personal data (e.g., Aadhaar-enabled payment systems, data protection regulations (e.g., GDPR, India's IT Act, etc.) and industry best practices.
1. Information We Collect
We may collect your Personal Information when you use our services or Platform or otherwise interact with us during the course of our relationship. We collect Personal Information which is relevant and absolutely necessary for providing the services requested by you and to continually improve the One Klick Payment Platform.
Personal and Sensitive Personal Information collected, as applicable, includes, but are not limited to:
1.1 Personal Information
* Name, age, gender, photo, address, phone number, e-mail id, your contacts, nominee details
* Aadhaar information including Aadhaar number or Virtual ID for the purposes of e-KYC authentication with the Unique Identification Authority of India (UIDAI). Note that submission of Aadhaar information is not mandatory and there are alternatives to submission of identity information (e.g., Voter ID, DL)
* KYC-related information such as PAN, income details, your business-related information, videos or other online/ offline verification documents as mandated by relevant regulatory authorities.
* OTP sent to you by your bank, NSDL or One Klick Payment.
* Your Short Messaging Service (SMS(es)) that are stored on your device for the purposes of, including but not limited to, registering you and your device for payments or investment services, OTPs for logins and payments, enhancing your security, bill payments and recharge reminders, and any other legitimate uses with your explicit consent
* balance including Credit & Debit ledger balance or margins, transaction history and value, bank account details, wallet balance, transactions, income range, expense range, service or transaction related communication, order details, service fulfilment details, part of your card details for smooth transaction using One Klick Payment or any of the services
* your demographic and photo information including but not limited to Aadhaar number, address, gender, and date of birth as a response received from UIDAI upon successful Aadhaar e-KYC Purpose and Use of Information
1.2 Transactional Information
* Payment transaction details (e.g., amount, date, recipient, and payment method)
* Recharge and bill payment history
1.3 Device Information
Device identifiers (IMEI, IP address)
OS, app version, device model
Geolocation data (for fraud prevention and regulatory compliance)
Create and verify your account
Provide access to products/services and fulfill service requests
Carry out KYC compliance, credit checks, and detect fraud
Process payments, transfers, and recharges securely
Authenticate users and transactions
Comply with legal/regulatory requirements
Improve app and web portal functionality
Authorized third-party service providers (payment gateways, banks)
Regulatory authorities, law enforcement, courts
Technology providers for analytics and service improvement
We do not sell personal information to third parties.
End-to-end encryption for transactions
Secure Aadhaar authentication per UIDAI standards
Regular vulnerability assessments and audits
Restricted access to sensitive information
Access and review personal data
Request corrections or updates
Withdraw consent or delete account (subject to legal obligations)
We use cookies or similar technologies to analyse traffic, measure effectiveness, and improve user experience. Session cookies are automatically deleted at the end of a session. Users may decline cookies, but some features may not function properly.
Personal information collected by third-party service providers on our platform is governed by their privacy policies. We are not responsible for their practices.
By using our platform and services, you consent to processing of your personal information in accordance with this Privacy Policy.
Personal information may be shared with business partners, service providers, sellers, regulatory authorities, and others on a need-to-know basis for service, compliance, or legal purposes.
We store data in India and retain it only as long as required by law or for legitimate purposes, after which it is securely deleted.
We implement administrative, technical, and physical measures to safeguard personal and sensitive information, including Aadhaar data, and maintain multi-level authentication for app access.
You can access, rectify, or revoke consent for your personal data. Account deletion requests are handled via the platform’s Help section, subject to legal requirements.
We do not knowingly collect personal information from children under 18. Users under 18 must access the platform under parental or guardian supervision.
Data protection laws applicable include GDPR (EU) and India’s IT Act, 2000. GDPR ensures comprehensive rights for individuals, whereas IT Act focuses on reasonable security practices for sensitive personal data.
We reserve the right to modify this Privacy Policy at any time. Continued use of the platform signifies acceptance of changes.
For any questions, email: info@oneklick.co.in
Helpline: 9168811211
Powered By UPay Digi India Private Limited
Registered Office: Office No - 01, Wing 3, First Floor, Manaji Nagar, Narhe, Pune, Maharashtra, India - 411041
Experience the convenience of fast, secure, and hassle-free payments with our app. Download now to access a wide range of payment options, all in one place.
